Help
Having technical difficulties? We recommend following these steps:
- Check the description for the course you are trying to access for any important course-specific technical requirements.
 - Still having problems? Please email ctptraining@tnc.org.
 
Desktop browsers:
- Chrome: The latest stable release
 - Firefox: The latest stable release
 - Microsoft Edge (Chromium-based): The latest stable release
 - Safari: The last two major versions
 
Mobile browsers:
- Chrome for Android: The latest stable release
 - iOS Safari: The last two major versions
 
Mobile app requirements:
- Android 5.0 and up
 - iOS Safari: The last two major versions
 
End User System Requirements:
- Minimum OS: Linux-based operating systems like Debian or OSX are recommended
 - Processor: 2x Quad Core Xeon recommended for hosting a site with approximately 10,000 users
 - Memory: 16GB of RAM is suggested for optimal performance
 - Storage: SATA storage as required for the site
 - Browser: JavaScript must be enabled, and a good internet connection is recommended for the best experience
 
How do I find my transcript information:
On the top menu bar, click My Learning
How to change the site language:
Under your name in the upper right side, Select your preferred language
How to change your Timezome:
- Under your name in the upper right side, Select Profile
 - Please adjust the proper timezone to your location under the Timezone option
 
Terakhir diperbaharui: Selasa, 23 September 2025, 09:51