Help

Having technical difficulties? We recommend following these steps:

  • Check the description for the course you are trying to access for any important course-specific technical requirements.
  • Still having problems? Please email ctptraining@tnc.org.


Desktop browsers:

    • Chrome: The latest stable release
    • Firefox: The latest stable release
    • Microsoft Edge (Chromium-based): The latest stable release
    • Safari: The last two major versions


Mobile browsers:

  • Chrome for Android: The latest stable release
  • iOS Safari: The last two major versions


Mobile app requirements:

  • Android 5.0 and up
  • iOS Safari: The last two major versions


End User System Requirements:

  • Minimum OS: Linux-based operating systems like Debian or OSX are recommended
  • Processor: 2x Quad Core Xeon recommended for hosting a site with approximately 10,000 users
  • Memory: 16GB of RAM is suggested for optimal performance
  • Storage: SATA storage as required for the site
  • Browser: JavaScript must be enabled, and a good internet connection is recommended for the best experience

How do I find my transcript information:

On the top menu bar, click My Learning

 

How to change the site language:

Under your name in the upper right side, Select your preferred language


How to change your Timezome:

  • Under your name in the upper right side, Select Profile
  • Please adjust the proper timezone to your location under the Timezone option


    Последнее изменение: вторник, 23 сентябрь 2025, 09:51