Help
Having technical difficulties? We recommend following these steps:
- Check the description for the course you are trying to access for any important course-specific technical requirements.
- Still having problems? Please email ctptraining@tnc.org.
Desktop browsers:
- Chrome: The latest stable release
- Firefox: The latest stable release
- Microsoft Edge (Chromium-based): The latest stable release
- Safari: The last two major versions
Mobile browsers:
- Chrome for Android: The latest stable release
- iOS Safari: The last two major versions
Mobile app requirements:
- Android 5.0 and up
- iOS Safari: The last two major versions
End User System Requirements:
- Minimum OS: Linux-based operating systems like Debian or OSX are recommended
- Processor: 2x Quad Core Xeon recommended for hosting a site with approximately 10,000 users
- Memory: 16GB of RAM is suggested for optimal performance
- Storage: SATA storage as required for the site
- Browser: JavaScript must be enabled, and a good internet connection is recommended for the best experience
How do I find my transcript information:
On the top menu bar, click My Learning
How to change the site language:
Under your name in the upper right side, Select your preferred language
How to change your Timezome:
- Under your name in the upper right side, Select Profile
- Please adjust the proper timezone to your location under the Timezone option
Последнее изменение: вторник, 23 сентябрь 2025, 09:51